Privacy Policy

The Roof Shepherd LLC

Last Updated: 03/08/2026

The Roof Shepherd LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you may provide while using our website. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

When you visit our website, we may collect certain types of information.

Personal Information

You may voluntarily provide personal information when you:

• Fill out a contact form
• Submit a question through our AI chatbot
• Subscribe to updates or newsletters
• Contact us directly

This information may include:

• Name
• Email address
• Phone number
• Message content

We only collect information that you choose to provide.

AI Chat Assistant

Our website may include an AI-powered chat assistant designed to help answer questions and provide guidance related to roofing concerns.

Information submitted through the chat may be stored temporarily to:

• Respond to your inquiry
• Improve the performance of the assistant
• Provide better customer support

The AI assistant is intended for informational purposes only and does not replace professional inspections or licensed roofing services.

How We Use Your Information

We may use the information collected to:

• Respond to inquiries
• Provide roofing guidance or support
• Improve website functionality
• Send helpful information if you have requested it
• Maintain the security and integrity of our website

We do not sell, rent, or trade personal information to third parties.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience.

Cookies help us:

• Understand how visitors use the site
• Improve website performance
• Remember visitor preferences

You can disable cookies through your browser settings if you prefer.

Website Analytics

We may use website analytics tools to understand how visitors interact with our website. These tools collect information such as:

• Pages visited
• Time spent on pages
• General geographic location
• Device type and browser

This information helps us improve our website and provide better resources for homeowners.

Data Security

We take reasonable measures to protect the information you provide through our website. However, no method of transmission over the internet can be guaranteed to be completely secure.

Third-Party Services

Our website may use trusted third-party services such as:

• Website hosting providers
• Email communication tools
• AI chat technology providers
• Analytics tools

These services may process limited information as needed to operate the website.

Your Rights

You may request that we:

• Update your information
• Remove your information from our records
• Stop contacting you

To make a request, please contact us using the information below.

Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services or legal requirements. Updates will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

The Roof Shepherd LLC